Wholesale Order Terms and Conditions
**1. Acceptance of Terms:**
By placing a wholesale order with Primo Botanica LLC, you agree to comply with the following terms and conditions outlined herein. These terms govern the sale of products and services between [Your Company Name] and the wholesale customer.
**2. Wholesale Pricing:**
All prices listed for wholesale orders are in US Dollars and are subject to change without prior notice. The wholesale customer is responsible for any applicable taxes, duties, or fees associated with the order.
**3. Order Placement:**
Wholesale orders can be placed through our online portal, Faire.com email, or by contacting our sales team directly. All orders are subject to acceptance by Primo Botanica LLC
**4. Minimum Order Quantity:**
A minimum order quantity may apply to certain products. Please refer to the product listings or contact our sales team for details.
**5. Payment Terms:**
Payment for wholesale orders is due in full at the time of order placement. We accept check, credit and direct deposit. Any outstanding balances may result in delayed processing and shipment of the order.
**6. Shipping and Delivery:**
Shipping costs are the responsibility of the wholesale customer. Delivery times are estimated and may vary based on product availability. Primo Botanica LLC is not liable for any delays or damages incurred during shipping.
**7. Returns and Exchanges:**
Wholesale orders are final and non-returnable, except in the case of damaged or defective products. Please inspect your order upon receipt, and report any issues within [Number of Days] days of delivery.
**8. Expedited Orders Surcharge:**
For customers requesting expedited processing of orders (within two weeks of ordering), a 10% surcharge will be applied to the total order value. Expedited orders are subject to product availability and additional shipping charges.
**9. Product Quality and Warranty:**
Primo Botanica LLC guarantees the quality of its products. If you encounter any issues, please contact our customer service within 7 days of receiving the order. Warranty details vary by product and are outlined in the product documentation.
**10. Force Majeure:**
Primo Botanica LLC is not liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of nature, government actions, labor disputes, or unforeseen events.
**11. Modification of Terms:**
Primo Botanica LLC reserves the right to modify these terms and conditions at any time. Wholesale customers will be notified of any changes, and continued use of our services constitutes acceptance of the revised terms.
**12. Governing Law:**
These terms and conditions are governed by and constructed in accordance with the laws of Primo Botanica LLC. Any disputes arising from or in connection with these terms shall be resolved through arbitration in accordance with the rules of ADR.org.
By placing a wholesale order with Primo Botanica LLC you acknowledge that you have read, understood, and agreed to these terms and conditions.
For direct wholesale inquiries: hello@primobotanica.com
Or call us 10-6, M-F: 518-712-9595
548 Congress Street | Troy NY | 12180
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